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Security layerActive
Customer dataProtected
Banking detailsEncrypted
User permissionsAccess-controlled
Customer environmentIsolated

Security, privacy and data governance are built into the core of the Welvia platform.

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SECURITY PRINCIPLES

A platform designed around control,
protection and governance.

Access Control

Access is limited according to roles, permissions and operational responsibilities.

Data Protection

Sensitive information and supplier documents benefit from dedicated protection mechanisms.

Secure Cloud Infrastructure

Welvia relies on secure cloud infrastructure operated on AWS to ensure availability and resilience.

Responsible AI

Customer data is never used to train artificial intelligence models.

Monitoring & Logging

Technical events are logged to support supervision, anomaly detection and incident analysis.

Data Governance

Data lifecycle management, controlled access and continuous governance practices are progressively implemented.

Your data stays yours.

Customer data is processed only to provide the requested service.

Never sold.·Never reused.·Never used to train AI models.
FAQ

Frequently asked
questions.

Security, governance and data protection.

Data processed by Welvia is hosted on cloud infrastructure operated by Amazon Web Services (AWS).
Welvia primarily relies on:
  • Amazon Web Services (AWS)
  • AWS Bedrock
  • Anthropic through AWS Bedrock
These services are used solely to deliver platform functionality.
No. Data processed by Welvia is never used to train artificial intelligence models.
Access is restricted to authorized users according to roles and permissions. Users can only access information required for their activities.
Welvia uses role-based permissions and applies the principle of least privilege.
Yes. Welvia implements logical separation of customer data to prevent access between organizations.
Documents are used exclusively for onboarding, verification and supplier data structuring processes. They are never resold or used for unrelated purposes.
Data is retained for the duration necessary to provide the service and comply with applicable obligations. Retention and deletion mechanisms evolve with customer and regulatory requirements.
Welvia applies an internal incident management process designed to:
  • identify incidents
  • assess impact
  • implement corrective measures
  • notify relevant parties when required
Yes. Welvia implements logging mechanisms to support supervision, auditing and investigations.
Transfer methods depend on each customer integration. Welvia prioritizes secure integration and transfer mechanisms.
Welvia progressively implements resilience and protection mechanisms aligned with platform evolution and customer requirements.

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